Accessing the ACC Viewer

To launch the OnBase ACC viewer:

  1. Within the integrated line-of-business (LOB) application, click the button added to the page to support the OnBase integration. Where available, OnBase can also be selected from the appropriate menu.

    If available with your specific integration module, the button may also display the following information:

    • Docs: The number of documents archived in OnBase related to the current LOB page (e.g., Docs (2)). This count is only updated when the page is first loaded. If new documents are archived after the page is loaded, this count is not updated.

    • Auth Fail: Authentication failed due to an improper Single Sign-On token.

    • Not Found: The parameters used to search the OnBase repository are incorrect (e.g., an invalid URL or Keywords, or the required folder does not exist).

    • No Map: Configuration of Keyword mappings for the current LOB page has not been completed.

    Note:

    In order for this functionality to work correctly, the Application Enabler client must be installed on the workstation accessing the LOB page. Application Enabler does not need to be configured, the client just needs to be installed.

  2. At the OnBase login screen, enter your user name and password.

After logging in, the default startup screen for OnBase is the View Documents screen. Users with configuration rights start at the Configuration screen.

If the button clicked is enabled for the Scan, Import, or Barcode action, then the corresponding screen is displayed.